Mobile Athletics Privacy Policy

Depending on the features you use, the Mobile Athletics Apps may handle:

• Optional account information: your email address, password hash, account status, email-verification status, and any verified link to an existing StrataSportsSuite dashboard account. We do not store your password in readable form.
• Anonymous installation and session information: a randomly generated installation identifier, session identifiers, authentication tokens, device platform, and timestamps used to keep the app signed in and recognize anonymous preferences. Installation identifiers and refresh tokens are protected with one-way hashing when stored by the service.
• Notification information: notification permission status, an encrypted push token, a one-way hash of that token, selected notification topics, enabled status, and last-seen time.
• Live-event activity: the school and event you choose to follow, live update status, delivery sequence, and information needed to update supported lock-screen, Live Activity, Dynamic Island, or Android live-update experiences.
• Service and security information: ordinary request records, timestamps, error information, and network information such as an IP address that may be processed by our hosting and security systems to operate, protect, and troubleshoot the service.
• Subscription information, if purchasing is enabled: the store provider, school, product, transaction or account reference, environment, subscription status, renewal status, and expiration date. Apple or Google processes payment-card information; StrataSportsSuite does not receive your complete card number.

The apps display athletics information supplied by participating schools and connected StrataCast sources. This may include school and team names, logos, schedules, rosters, player names, live statistics, play descriptions, scores, and results. This is athletics content shown to app users; it is not treated as the viewer’s account information merely because the viewer opens or follows a game.

We use information described above to:

• provide anonymous browsing, accounts, authentication, and school-specific content;
• save notification and personalization preferences across supported devices;
• deliver requested game alerts and live-event updates;
• resolve free, paid, beta, or complimentary access when those features apply;
• restore store purchases and prevent duplicate or fraudulent transaction processing;
• secure, maintain, diagnose, and improve the apps and related services; and
• respond to support, privacy, and account-deletion requests.

We do not sell personal information. We share information only as needed with service providers that help operate the apps, such as infrastructure and hosting providers and, when you enable notifications or purchases, Expo, Apple, and Google. These providers receive only the information needed to perform their services and are expected to protect it consistently with applicable law and their agreements with us.

We may also disclose information when required by law, to protect users or the service, or as part of a business transfer subject to appropriate notice and protections. A participating school may receive information necessary to support its branded deployment, but app-account credentials and raw authentication tokens are not included in ordinary school athletics content.

The current Mobile Athletics Apps do not use third-party behavioral advertising or a third-party analytics SDK. If advertising or additional analytics are introduced, this policy and the applicable store disclosures will be updated before those practices are enabled.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information involved. Passwords are stored using bcrypt hashes. Mobile sessions use short-lived access tokens and opaque refresh tokens. Sensitive tokens are encrypted or hashed where appropriate, and the app uses protected operating-system storage for local session and installation information. No security method can guarantee absolute protection.

We retain account and preference information while an account is active and retain session, notification, and live-follow records only as reasonably needed to operate, secure, and troubleshoot the service. Records may be retained longer when required for security, fraud prevention, legal compliance, transaction reconciliation, or enforcement of our agreements.

You may request deletion of an app-only account and associated personal information from inside the app or through our public deletion page. Verified deletion requests are ordinarily completed within 30 days, subject to information we must retain for legal, security, or transaction-record purposes. When a store transaction record must be retained, it may be separated from the deleted app account and kept only for those limited purposes.

Deleting an app-only account does not automatically cancel an Apple or Google subscription. Subscription management and cancellation remain available through the applicable app store. A StrataSportsSuite dashboard account is a separate service account; a request involving that account will be verified and handled across the applicable StrataSportsSuite services.

Account creation is optional. You may browse without signing in, choose which supported notifications to receive, disable notifications in the app or device settings, stop following a live event, sign out, or request account deletion. You may contact us to ask about, correct, or delete personal information associated with your app account.

The apps provide school athletics information for a general audience and do not require an account to browse. We do not knowingly collect personal information from a child under 13 through an app-only account without appropriate parent or guardian authorization. A parent or guardian who believes a child provided personal information may contact us to request review and deletion.

We may update this policy as the Mobile Athletics Apps change. The current version will remain available at this URL, and the effective date above will be updated when material changes are made.

For privacy questions or requests, contact StrataSportsSuite at bryan@stratasportssuite.com. Include the name of the school-branded app involved so we can locate the correct service records.