StrataSportsSuite mobile applications
Request Account Deletion
This page applies to Charleston Catholic Athletics and every school-branded StrataCast Mobile Athletics App operated by StrataSportsSuite. You can use it even if the app is no longer installed.
How to submit a request
- Email the request from the address used for your app account whenever possible.
- Include the app name, account email address, and school.
- Respond to any reasonable identity-verification request so we do not delete the wrong account.
If the button does not open your email app, send the request to bryan@stratasportssuite.com with the subject “Mobile Athletics account deletion request.”
What will be deleted
After verification, we will delete the app-only account and personal information associated with it, including its saved school memberships and app preferences, and revoke its active mobile sessions. Associated notification registrations and live-event follows will be deleted or disconnected from the account as applicable.
Limited security, fraud-prevention, legal, or store-transaction records may be retained when required and will be separated from the deleted account where appropriate. Store subscriptions are managed by Apple or Google and are not automatically canceled by deleting a StrataSportsSuite app account.
Dashboard accounts are separate StrataSportsSuite service accounts. If your mobile access uses a dashboard account, identify that in your request so we can verify and handle the request for the correct services.